Store audits

Targets

In addition to documenting data and auditing CPs and CCPs, store audits also enable continuous improvement of processes at the point-of-sale, thus contributing to competitive advantage.

If branch audits are carried out regularly, different branches of a company can be compared across the board and trends and potential for improvement can be identified throughout the company.

Procedure

Q-Chess Mobile supports you in the efficient planning, execution, control, documentation and evaluation of your branch audits, ensuring that you have the current status of your branches at a glance.

The documentation is completely paperless, time-saving and traceable – all results are available centrally in Q-Chess Mobile.

Contents

Q-Chess Mobile offers a variety of options to make branch work more efficient and better:

  • Risk-oriented store assessments (audits, walk-throughs, risk assessments)
  • Plan audits centrally and carry them out directly on site in the store
  • Document and track deviations
  • Initiate corrective action and track completion (effectiveness review).
  • Analysis of results (development trends, reports, statistics, benchmarking, store ranking, etc.)

Due to the following functions the execution of a branch audit with Q-Chess Mobile is very easy:

Simplest results recording through predefined selection options (answer selection, proposed findings, corrective actions, etc.).

  • Flexible adaptation of the testing process to local conditions through the use of decision trees
  • Direct display of improvement corrective actions depending on the selected answers
  • Record results in the form of image files, comments or notes with attachments (Word, Excel, PDF, etc.).
  • Automatic generation of test reports.
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